Delivery & Returns

We are pleased to offer our customers free delivery in the UK for orders over £60. For orders under that amount, standard signed for delivery in the UK taking 3-4 working days is £4 and faster delivery of 1-2 working days an additional £2. The exact price will be displayed at checkout.

Where do we deliver?

We currently only offer free delivery within the UK. Hopefully we will be expanding our offering to overseas territories in the near future. Keep an eye out for updates regarding our delivery scope!

If your country falls outside our current scope and you urgently require an order please contact us and we will endeavour to help. All shipments are sent securely by trusted couriers and we are able to accurately track where packages are at any time.

Summary of Delivery Options:

Delivery Options
Standard UK (orders of at least £60)
Next Working Day UK (orders of at least £60)
Standard UK (orders under £60)
Next Working Day UK (orders under £60)
Price Estimated Shipping Time Trackable Service
Free Approx 2-3 working days Yes Royal Mail Signed For, 2nd Class
£2 Approx 1-2 working days Yes Royal Mail Signed For, 1st Class
£4 Approx 2-3 working days Yes Royal Mail Signed For, 2nd Class
£6 Approx 1-2 working days Yes Royal Mail Signed For, 1st Class
Delivery Options Price Estimated Shipping Time Trackable Service
Standard UK (orders of at least £60) Free Approx 2-3 working days Yes Royal Mail Signed For, 2nd Class
Next Working Day UK (orders of at least £60) £2 Approx 1-2 working days Yes Royal Mail Signed For, 1st Class
Standard UK (orders under £60) £4 Approx 2-3 working days Yes Royal Mail Signed For, 2nd Class
Next Working Day UK (orders under £60) £6 Approx 1-2 working days Yes Royal Mail Signed For, 1st Class

Standard UK (orders of at least £60)

Price: Free

Estimated Shipping Time: Approx 2-3 working days

Trackable: Yes

Service: Royal Mail Signed For, 2nd Class

Next Working Day UK (orders of at least £60)

Price: £2

Estimated Shipping Time: Approx 1-2 working days

Trackable: Yes

Service: Royal Mail Signed For, 1st Class

Standard UK (orders under £60)

Price: £4

Estimated Shipping Time: Approx 2-3 working days

Trackable: Yes

Service: Royal Mail Signed For, 2nd Class

Next Working Day UK (orders under £60)

Price: £6

Estimated Shipping Time: Approx 1-2 working days

Trackable: Yes

Service: Royal Mail Signed For, 1st Class

Since our UK deliveries are made by Royal Mail they will require a signature. If no one is at home for the item, it will be returned to your local Royal Mail Delivery Office for you to collect, or to arrange a re-delivery. If you gave any special posting requirements, please email us at the time of your order at info@chaykra.co.uk.

Returns

If you wish to return your purchase, please contact info@chaykra.co.uk with your order number within 14 working days of item receipt. Alternatively please contact us on +44 (0) 208 891 0837. Customers will be responsible for returning the item and any postal charges incurred as a result. A refund will only be issued once we have received the item and checked quality. All returned items must be unworn, in their original condition and still have labels attached. Returns received after the 14-day time frame will not be accepted and will be returned to the purchaser at their own mailing cost.

If you have received a faulty product please contact us within 14 business days of the date of receipt. We will either issue a refund or send you a new item free of charge. This does not affect your statutory rights.